Indomitable Fitness ltd - Terms & Conditions
These Terms & Conditions apply to all services provided by Indomitable Fitness Ltd ("IF"), operated by Glen Fernandes, Founder and Personal Trainer. By booking or participating in any training service provided by Indomitable Fitness Ltd, you agree to the terms outlined below.
1. Services
Indomitable Fitness Ltd provides personal training and fitness coaching services, including but not limited to:
• One-to-one personal training (gym based)
• One-to-one personal training (private home sessions)
• Small group personal training sessions
• Kettlebell training
• Athletic performance training
• Corporate fitness classes
• Online coaching programmes
All sessions are 60 minutes in duration, unless otherwise agreed in advance.
2. Booking & Payment
All sessions must be booked in advance.
Payments can be made through subscription packages or pay-as-you-go sessions depending on the service selected.
Personal Training Packages
Personal training packages are offered on a monthly basis.
Current subscription options include:
• 4 sessions per month
• 8 sessions per month
• 12 sessions per month
Payment for monthly packages must be made in advance of the training period.
Unused sessions within the monthly period do not automatically roll over unless agreed at the trainer’s discretion.
3. Pay-As-You-Go Sessions
Single sessions may be booked subject to availability.
Full payment must be made prior to the session to secure the booking.
4. Cancellation Policy
Clients must provide at least 24 hours’ notice if they need to cancel or reschedule a session.
Sessions cancelled with less than 24 hours’ notice will be charged in full.
If Indomitable Fitness Ltd needs to cancel a session, it will be rescheduled at a mutually convenient time.
5. Late Arrival
If a client arrives late to a scheduled session, the session will still end at the originally agreed time.
This ensures fairness to other clients and scheduled commitments.
6. Health & Medical Conditions
Clients are responsible for informing the trainer of any medical conditions, injuries, or health concerns prior to beginning training.
By participating in training sessions, clients confirm that:
• they are physically able to undertake exercise
• they have disclosed any relevant medical information
Indomitable Fitness Ltd reserves the right to request medical clearance from a healthcare professional before training begins.
7. Personal Responsibility
While every effort is made to provide safe and effective coaching, participation in exercise carries an element of risk.
Clients agree to take full responsibility for their participation and acknowledge that Indomitable Fitness Ltd and Glen Fernandes cannot be held liable for injuries resulting from participation in training sessions, except where required by law.
8. Home Training Sessions
For sessions conducted in a client’s home or private space, the client agrees to provide a safe and suitable training area free from hazards.
Indomitable Fitness Ltd is not responsible for any damage or injury resulting from unsafe training environments provided by the client.
Travel outside agreed areas may incur an additional fee.
9. Small Group & Corporate Sessions
Participants in small group or corporate sessions must follow the trainer’s safety instructions at all times.
Indomitable Fitness Ltd reserves the right to refuse participation to anyone who behaves in a way that may compromise safety or disrupt the session.
10. Online Coaching
Online coaching programmes provide guidance, training plans, and support but rely on the client to perform exercises independently.
Clients are responsible for following instructions carefully and exercising within their own physical limits.
Indomitable Fitness Ltd cannot supervise exercise performed remotely and therefore cannot accept responsibility for injuries sustained outside of direct supervision.
11. Refund Policy
Payments for personal training packages, online coaching, and services are non-refundable once the training period has begun.
In exceptional circumstances (such as serious illness or injury), sessions may be paused or rescheduled at the discretion of Indomitable Fitness Ltd.
12. NHS Discount
A 10% discount is available to NHS staff across services upon presentation of valid NHS identification.
13. Changes to Services or Pricing
Indomitable Fitness Ltd reserves the right to update services, pricing, or policies where necessary. Clients will be notified of any significant changes.
14. Privacy
Client information will be handled in accordance with applicable UK data protection laws and will only be used for purposes related to providing training services.
Personal information will not be shared with third parties without consent.
15. Contact
For any questions regarding these Terms & Conditions, please contact:
Indomitable Fitness Ltd
Founder & Personal Trainer: Glen Fernandes
Email: info@indomitablefitness.co.uk
Website: www.indomitablefitness.co.uk